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Should I take what my boss said to me this personally?

admin — Thu, 02 Dec 2010 19:12:41 +0000

My supervisor upates me on the agenda of the meetings held with our company at night (I am a day time employee and I’m not there at night when they have meetings). The latest update that he gave me was that one of the girls who works on the night crew was seen shopping at Wal-Mart on the clock when she was supposed to be at work. When the supervisor checked her time card it said she had punched out at normal time, but he looked at his watch and it wasn’t even that time yet. He suspected her of tampering with the time clock and stealing time. When he confronted her about it she denied it and said that somebody else must have messed with the time clock and adjusted the time on her time card. Who else would do that to her own card but her? So anyway, he continued to say that everybody on the night crew denied tampering with the clock or her card, so the only other alternative was me! I was floored that he would even insinuate this! For one, I work during the day, why would I want to come back at night and tamper with anyone else’s hours!? This is what I explained to him and he kept saying, well , you’re right, you’re right, it doesn’t make sense to me either. Then he would turn right around in the same breath and repeat, "Remember, no tampering with the time-clock." I was so mad I could have spit. I have worked there almost 5 years and have always been honest and do the job I am paid for and then some. This girl has been working for us not even a month yet. I reminded him that this was the reason he fired our night time floor man (waxes/buffs floors), because he was actually caught tampering with the clock and stealing time. Then he quickly reminded me yet again, "Well, make sure you are not tampering with the time clock." I told him I felt disrespected. Especially since he had just finished reading to me the results of my customer satisfaction survey with everyone in the building saying how pleased they are with my work, …and then accuse me of tampering with someone else’s time card who works on a different shift. Wow.

Spiritually speaking, is the Yahoo survey legit?

admin — Fri, 27 Aug 2010 18:47:50 +0000

I just got an email from Yahoo asking me to fill out a customer satisfaction survey. Is this legitimate or just a way to track people who are dissatisfied, so they can delete our accounts later?

Anyone? Anyone? Something "-d-o-o" economics?

Can an F1 international student visa holder qualify as a “legal resdient” 4 drawings or sweepstakes purposes?

admin — Thu, 19 Aug 2010 04:22:05 +0000

The student is in a valid F1 Status(visa), has no SSN, has a valid State Drivers License.

Wants to know if she/he is eligible to participate in a promotional sweepstakes which within its terms and conditions, requires all participants to be "legal residents of the United States" without providing any definition or more information on what the term "Legal Resident" means.

You may assume this is a sweepstakes related to a Wal-mart customer satisfaction survey.

Thanks in advance

I want to emphasize this is a promotional sweepstakes I’m talking about. One example was mentioned earlier, another one will be mycokerewards program by Coca Cola which offers chances for sweepstakes.

a topical cream for arthritis & sore joints.?

admin — Tue, 17 Aug 2010 09:09:58 +0000

hi,
we’re a family run skincare product business based in Scotland. we have a successful range of products which we sell through our shop, website, by mail order and also through some outlets throughout the country.

Our top selling product by far is our cream that people believe benefits their sore aching joints. We get fantastic feedback with it and since we opened our shop 10 months ago – word of mouth has worked amazingly well for us.

What im needing is – how can we promote this product any further? i dont like to say we have any ‘miracle product’ or ‘wonder cream’ because i believe its wrong to promise anything. What works for one person might not always work the same for the next.

We did a customer satisfaction survey with this product and over 80% came back with very positive feedback.

Look forward to your thoughts….
Thank you for your replies, i really appreciate it. For those interested, i would be happy to send a free sample for only feedback in return. let me know and i shall have it posted to you straight away.

What do you think of this Gardening Website?

admin — Fri, 13 Aug 2010 09:08:25 +0000

I have spent many months building this website and would like your opinion please.
Although friends & family say it is good, I need a public opinion. It is by no means finished and before I spend money on it I need to know how to proceed. There is about 70 pages but you only need to browse about a dozen pages to get a feel for it. I have just uploaded a piece of software to do this. Thanks in advance. Here is the link:

http://asplashofheaven.com/customer_satisfaction_survey.aspx

How much do u think this old radio flyer wagon is worth?

admin — Wed, 11 Aug 2010 04:23:04 +0000

i recently found this oil radio flyer wagon and i did some research on it by emailing the company turns out its from 1960. Its has some surface rust but is structural sound. i weigh 170 and i can stand on it and it doesnt creak or bend.

here is a picture

and here is the responce from the company that i sent the pictures to

Dear Adam,

This wagon is from like the early 60’s and this was one of the first versions of our number #18 wagon. It was first manufactured in 1961 it was part of what we called back then the “Radio line coaster wagons”. I hope this information is helpful.

Best regards,

Annabel Telles

Consumer Services Representative

Radio Flyer Inc.

6515 W. Grand Ave

Chicago, IL 60707

Ph: 800 621 7613

Fax: 773 637 8874

custserv@radioflyer.com

www.radioflyer.com

If you have a moment, please fill out our Customer Satisfaction Survey.

Your participation and comments would be greatly appreciated!

http://radioflyer.com/service/survey.

any price estimates would be great

Can you answer all these questions correct?

admin — Mon, 09 Aug 2010 04:20:21 +0000

Why do Marwell Zoo offer the following (10 points available)
Customer Service Point
Customer Satisfaction Survey – (in extra info pack)
Analyse sales figures – (in extra info pack)
Contact Us facility on website
Customer Service Phone Number
Picnic Areas
Play Areas
Higher viewing areas
Restaurants
Toilets
Train Rides around park
Gift Shop
Staff wondering around park to answer questions
Online booking on website
Disabled Access
Special Rates – disabled
Special Car Parking Areas – disabled
Shop Mobility Scooters
Special Tours for blind & visually impaired ( look in extra info pack)
Weddings & Conference Facilities
Hotel & private dining

I have a customer satisfaction survey form in excel.i want to tabulate all responses in a single file.?

admin — Sat, 07 Aug 2010 04:26:12 +0000

I have a customer satisfaction survey form in excel.i want to tabulate all responses from multiple survey forms in a single file. All the surveys are located in one folder. The format is widely distributed (i.e. responses don’t in series of rows or columns). I want to collate all the data in a main file in form of a table which i can use to do some analysis and create charts.

what would you do if I called you?

admin — Thu, 05 Aug 2010 09:10:04 +0000

I work as a survey researcher. Basically I call on behalf of Jiffy lube for a brief customer satisfaction survey or some NRA survey. I just read from a script. We don’t sell anything or ask for money. we’re just getting data. Since we’re not selling anything we’re not included in the do not call list, but we have our own do not call options.

To be honest I don’t give a damn about your opinions or how your service was from jiffy lube. I’m there to make money. the more surveys I do the better my salary. If i ever get called for survey research i’ll do it cuz i know how much it sucks and i encourage you to do it just so I get paid more lol. What would you do if I called you for survey research.

Best SPC control chart option?

admin — Tue, 03 Aug 2010 13:57:54 +0000

Here’s the scenario: Individual customer satisfaction survey scores (measure is % of surveys with ‘excellent’ score) collected more or less at RANDOM intervals throughout each quarter yet summarized and reported on a QUARTERLY basis as a single number. Number of surveys ~30 each quarter. Want to apply SPC limits to the quarterly, grouped number (ie % excellent among n = 30). Here’s the problem, I think: 1. P-chart assumes rational subgroups that act independently of each other over time. ‘Arbitrary’ quarterly sub-groups are likely highly correlated since surveys are collected at random intervals throughout quarter and not at a specific point in time. 2. P-chart becomes ultra-sensitive as n gets large? I want to minimize the likelihood of a false positive (false alarm).

Is there such a thing as a moving average chart for proportions or attributes? Should I treat the individual proportions as variables data and use a MA or other chart? What are my options?