Are YA customer care surveys common?
Tuesday, September 21st, 2010I received an email from YA customer care inviting me to take a survey on customer satisfaction withYA. Any suggestions on the level of customer satisfaction for Seniors?
I received an email from YA customer care inviting me to take a survey on customer satisfaction withYA. Any suggestions on the level of customer satisfaction for Seniors?
Computer Repair Survey – PLEASE provide YOUR viewpoint.?
Wednesday, September 15th, 2010As I begin to take the next step into the realm of business start-up, I have been asked to provide a market study for inclusion in the company's business plan. I know that the concept is viable, profitable, will save customers a considerable amount of money on computer repair costs, ...
POLL: When appealing a question, would this seem like a good thing to put in Additional Information box?
Monday, August 30th, 2010This was posted in Polls and Surveys and was asking people's opinions. If Yahoo is so intimidated by questions concerning people's opinions about such things, then I guess they are in the wrong business if they feel the need to stifle questions such as these. I have been ...
10 Points To Do AirAsia (MALAYSIAN Airlines) Survey?
Monday, August 23rd, 2010I'm involved in a school project that requires me to do survey on AIRASIA's customer satisfaction (a MALAYSIAN airlines company). I'd be glad to hear have any contributors to help me out with the survey.Thank you. 1.On a scale of 1 to 5 where 1 represents "Extremely dissatisfied" and 5 represents "Extremely ...
Is this Parametric and Nonparametric Data? Why?
Saturday, August 21st, 2010-You have a choice of 2 ovens. The used oven is 0 less than the new oven, but its calibration is off by 20 degrees. Which 1 is better buy -Jim owns 3 real estate offices in Anytown. He has decided to open 1 more office in either Hometown or Uptown. ...
Mystery Shopper, could this be real?
Wednesday, August 18th, 2010I have gotten a mail from a company named BES Research, and exactly it says: With reference to your previous job search with Consumer Survey Specialists you indicated that you were interested on a part time basis. Congratulations! You have been selected to participate in a paid Consumer Research Program in ...
what type of analysis to be use for this?
Wednesday, July 28th, 2010Im doing a calculation for a survey where customer satisfaction is base on the rating of very satisfied (5) to very dissatisfied (1). i want to compare with services that is also rated like the previous one, very satisfied (5) to very dissatisfied (1) and it consist of at least ...
what are the best metrics to measure efficiency (cost) in an inbound environment?
Saturday, July 24th, 2010If Customer Satisfaction IVR survey results are used to measure customer satisfaction, then what are the best metrics to measure efficiency (cost) in an inbound environment?
M.D has been surveying customers about their dining experience. survey used a scale of 1 to 5.?
Tuesday, July 20th, 2010Mel's diner has been surbeying their customers for the past couple of years about their dining experience in the restaurant. the survey uses a scale of one to five, five being best to indicate customer satisfaction. Mel's customer satisfaction averaged 2.5 last year, but this year it is ...
KFC customer satisfaction?
Saturday, July 10th, 2010I'm investigating how KFC delivers customer satisfaction? i need help in conducting a survey i need to ask a KFC member of staff. I need help in what sort of questions should i ask? any suggestions?