Why can't I find Yahoo customer service anywhere online?

September 2nd, 2010

Yahoo closed down my account for no reason and when I inquired, I was sent an automatic response. Then I was sent a customer survey asking how they did, and I answered honestly. Now I have not heard from them in three days. What is the best way to contact them?? I have jumped through all the hoops, why is it so difficult to find help?

ip address question….?

August 31st, 2010

So.. at work we’re doing these customer satisfaction surveys, and supposedly our hours and other things are effected by the results. My question is… what if we all filled them (a couple a day) ourselves on our computers at home. Would there be any way for them to know its coming from the same computer? another girl i work with said you can reset ur ip address and thered be no way to keep track of where theyd be coming from? is that true?

Can you explain to me how to do this and not get caught? lol

thanks!!
i don’t have dial up… who has dial up anymore?

POLL: When appealing a question, would this seem like a good thing to put in Additional Information box?

August 30th, 2010

This was posted in Polls and Surveys and was asking people’s opinions.
If Yahoo is so intimidated by questions concerning people’s opinions about such things, then I guess they are in the wrong business if they feel the need to stifle questions such as these. I have been a Yahoo subscriber for years and have enjoyed using Yahoo Answer. But due to the lack of common sense in recent months concening what is and is not allowed on answers, I guess I will take my questions and answers elsewhere. It is a shame that Yahoo is losing clients due to personnel who really don’t care about doing their job, but instead just push a button becasue some troll reports a question for no sane reason at all.
Honestly, Look at my question and then the reason for deleting the question –
Deleted Question: Don’t you hate when there is one answer to your question, but the question was removed and you didn’t get to?
Violation Reason: Misuse of the question and answer format
And Yahoo wonders why it is losing more and more business day by day.
Of course, no one is actually reading this. Someone will inevitably just push the "I don’t really care" button wthout even reading it, just as they do when trolls report questions for no reason. Funny how people who don’t really do their jobs let a business lose clients and the People running the business don’t really have a quality and control section to ensure their workers are really concerned about customer satisfaction.
Oh well, Have a nice day and enjoy your spring break.
Time to open a formspring.me account.

What is your opinion here Race gap seen in restaurant hiring?

August 30th, 2010

Kitchen worker Carlos Garcia envies the waiters who make more money and suffer fewer aches than those like him in the "back of the house." The very term, common in restaurants, speaks to a divide that is conspicuous yet often overlooked by diners.

The division of labor plays out in Loop steakhouses and Wrigleyville sports pubs: Taking the order or seating the clients is the girl next door, most likely white, while a cadre of young Mexican men construct the meal behind the scenes.

In a first-of-its-kind survey released this month, a Chicago labor advocacy group detailed the segregation of restaurants and the unequal pay and working conditions that exist between the front and back of the house. It found that nearly 80 percent of whites work in the front, nearly two-thirds of Hispanics in the back.

Highlighting the issue, the Restaurant Opportunities Center of Chicago teamed with the Working Hands Legal Clinic this month to file its first federal lawsuit, against an Andersonville eatery that allegedly mistreated its kitchen staff. Meanwhile, the McCormick & Schmick’s chain recently paid .1 million to settle a class-action suit by black employees who said they were passed over for jobs as hosts and servers.
But alleged bias explains only part of the story. For restaurateurs, choosing which employees are their establishment’s public face involves complex perceptions of race and class. In some cases, they also are searching for a precise skill set necessary to help a customer pair the right Pinot with the filet mignon.

Sometimes, that process holds back not only minorities but white workers who don’t have a model’s good looks. Many immigrant busboys and dishwashers cannot realistically hope to become servers because they lack legal status or haven’t mastered English.

Even as Chicago Restaurant Week showcases the city’s culinary ambitions, Garcia has his own dreams. Next week, he will begin a course that teaches the basics of becoming a waiter, skills such as taking an order clockwise around the table.

"I would have a new path, a way to keep moving forward," said Garcia, a legal immigrant.

At Pequod’s Pizza, owner Keith Jackson said he hates that other Lincoln Park restaurants want servers to look like fashion models. Jackson, who wears a ponytail and tattered T-shirt under a sport jacket, says servers can sport tattoos as long as they are personable.

But Jackson echoed the frustration of other restaurant owners, that young U.S.-born workers do not want the demanding jobs of dishwasher or line cook. He watched scores of applicants swarm a recent hiring fair: The prospective servers came in all ages and races; the young Spanish-speaking men on a side bench hoped to work in the kitchen.

Still, Jackson tries not to fall into stereotypes, using his own scruffy exterior as an example.

"You look at me and you’d think I couldn’t pay my bill. I could probably buy your business 10 times over," Jackson said. "I don’t want to follow all the other places who make a judgment based on how you look."

http://www.chicagobreakingnews.com/2010/02/race-gap-seen-in-restaurant-hiring.html

Let’s see, they leave a country and come to another because they can’t get work in their own then when they are here and working all they want to do is complain about it ?

POLL: How important is customer service to you, do you agree with this, !!NOT SPAM!!?

August 29th, 2010

After typing this, I realized that it kind of looked like spam lol, sorry if it does, but it isn’t.

I know the staff being helpful is a must in a shop.
But I just got a part time job working in a Co-Op, and some of the stuff they make you do is ridiculous.
Do you think having a script and being a$$ kissingly kind to everybody is necessary?
Like today I served this lady with my boss supervising, and I didn’t really smile, but I spoke with a normal tone in my voice, I was very polite, I said everything I had to, and I spoke respectfully and she seemed satisfied.
But apparently I had to be really happy and peppy :S..

Is that important to you?
When I go into a shop, as long as the staff aren’t rude, and I get my stuff, I don’t really care tbh.

Also, we went to customer service training, and they showed us this chart of what the most important aspects of a shop is that customers care about, and it was this.

Customer Survey, what are the important things that bring you back to a shop?:

70% – Customer Service

15% – Price Value

15% – Locality

I smell bull$hit..

Do you agree?, is 70% of what takes you back to a shop the customer service?, would you rather me stand there being all happy and peppy?, and as long as that’s the case, you don’t mind travelling miles or spending too much money?

It just seems like a bunch of suits seem to have made this conclusion, because the world cant really be that sad, can it?

Questions about discrimination at work and unfair practices?

August 29th, 2010

I work for one of the big bank’s call center, we are divided into English and Spanish customers, I work in Sales assisting Spanish Customers. We receive quarterly incentives/bonus based on our performance, etc Something that was added this year was a Customer Survey Satisfaction, for some reason the company decided that for Spanish sales the threshold should be higher than the English bankers, by a 13.3% higher to be specific. As far as I can tell they have given no logical explanation for this, a customer is a customer and if they are satisfied the language or culture should not matter in terms of rating.in a scale of 1 to 5 is the same in any language.They have been some concerns that they might be some discrimination going on in this sense. Please I need help with this matter ASAP. What can be done?
Actually it not only affects our bonuses, but also our raises, schedules, and ultimately, yes we could be terminated for not meeting those thresholds. The catch is that we have no way to dispute or be coached to improve.

could you add any more to this?

August 29th, 2010

Some surveys indicate that as many as six million Britons have been victims, although the government estimates that the crime affects closer to 120,000 people each year. Either way it’s one of the fastest-growing crimes of the 21st century.

These tips could help to protect you:

1.Shred sensitive information. Shred financial statements, offers of loans and credit cards, catalogue account details or anything else that could be used to impersonate you before binning them. Thieves go through rubbish to see if there is anything useful – a practice known as bin raiding.

2.Check your statements carefully. Go through your credit card and bank statements every month. Unexpected entries can be the first indication that somebody is stealing your money.

3.Learn to love your credit report. Your credit report is such an effective tool in the fight against ID fraud that the government recommends regular checks to protect yourself. It gives you a snapshot of your borrowings and repayment record, so you can easily spot unfamiliar accounts and suspicious balances. You can see your Experian credit report online with a free trial of CreditExpert, the UK’s leading online credit monitoring and ID fraud protection service.

4.Limit your social networking. It’s tempting to include basic information such as your full name and date of birth in your profile, then add interesting details such as your pets’ or children’s names and nicknames. Don’t – these are the kind of detail that you probably use for passwords and PINs, so leave them out. Your cyber-friends might be fraudsters looking for enough data to steal your ID.

5.Don’t risk important documents. Don’t carry your passport, driving licence or even credit cards unless you know you’ll need them and never write down your PINs and passwords. If your bag or wallet is stolen, you could be handing the thieves your identity as well as your cash.

6.Report thefts. Always tell the police, your bank, credit card issuers and anybody else who might be affected if you suffer a theft. That way, your loss is on the record and organisations who might be approached by the thieves will be forewarned.

7.Keep an eye on your post. If mail goes missing, tell the Post Office immediately – someone may be intercepting it, especially if you live in a building with a communal hall where mail is delivered. Be especially careful when you move house and use the Royal Mail’s Redirection Service to forward your post to your new address for at least a year.

8.Register to vote at your current address. Lenders use the electoral roll to check that you live where you say you do. If you’re not registered, a criminal could register you at another address. When you move home, always deregister at your old address and re-register at the new one. That way, the people who move into your previous home can’t offer apparent proof that they are you.

9.Don’t respond to cold calls and e-mails. Never reply to e-mails and cold-callers asking for details such as PINs, passwords and account numbers – and don’t fill in your details on any unfamiliar e-mail or website. Telephone the organisation that is allegedly behind the approach, using the number in the phone book or in previous correspondence – and warn them what is happening.

10.Keep on checking your credit report. You need to check your credit report regularly, because ID thieves could target you at any time. CreditExpert sends out weekly alerts by e-mail or text to warn you if there has been any significant change to your credit report, so you can log on immediately and see whether you are being impersonated. Always respond to these alerts – they give invaluable peace of mind.

Special Operations Software?

August 27th, 2010

<a href="http://www.makemoneysurvey.net"> Make Money Survey </a> The Easiest Way To Make Money Out Of Online Surveys! <<<=== has anyone ever used this company?

Spiritually speaking, is the Yahoo survey legit?

August 27th, 2010

I just got an email from Yahoo asking me to fill out a customer satisfaction survey. Is this legitimate or just a way to track people who are dissatisfied, so they can delete our accounts later?

Anyone? Anyone? Something "-d-o-o" economics?

Any lawyers willing to answer some career questions?

August 27th, 2010

I’ve been given an assignment to interview a person of a job occupation I’m interested in, yet I don’t necessarily live near and know anyone in the fields I’m considering. I’ve sent two emails to both a (little known) writer and a professor of psychology, but seeing as how it’s been a week and I found/contacted them via internet, I doubt I’ll get a full fledged response. Still doesn’t mean I’m going to give up, which is why I’m here.

Anyway, to the lawyers out there, here is the survey I’m suppose to be giving to you;

"1.Which part of your lifestyle (family, friends, leisure activities, spiritual well being, or career) is most important to you? Why?

2.Which of the five parts (family friends, leisure activities, spiritual well being, or career) do you wish you could get greater satisfaction from than you do now?

3. How does your career affect the other four parts (the above) of your lifestyle?

4. What caused you to choose your present career?

5. How often have you changed careers?

6.Aside from the money you earn, what gives you a sense of satisfaction with your career?

7.What, if anything, could you have done in the past to make your work more satisfying today?

8. What advice do you have for me as I choose and prepare for a career?"

Premeditated thanks beforehand. Sorry if it seems "lazy of me;" I’d much rather take responses from something of genuine interest than the store clerk most convenient to me.