http://www.surveystime.com/customer-satisfaction-survey/what-type-of-analysis-to-be-use-for-this Employee Satisfaction Surveys Wed, 02 Feb 2011 19:02:19 +0000 http://wordpress.org/?v=2.9.2 hourly 1 http://www.surveystime.com/customer-satisfaction-survey/what-type-of-analysis-to-be-use-for-this/comment-page-1#comment-1114 mathsmanretired Wed, 28 Jul 2010 09:08:48 +0000 http://www.surveystime.com/customer-satisfaction-survey/what-type-of-analysis-to-be-use-for-this#comment-1114 If you have several different services all rated in this way then a Chi-squared contingency table would be appropriate but not with only ten pieces of data for each one. This is because all of the entries in the expected frequencies grid should be at least 5 for worthwhile reliability. If you have several different services all rated in this way then a Chi-squared contingency table would be appropriate but not with only ten pieces of data for each one. This is because all of the entries in the expected frequencies grid should be at least 5 for worthwhile reliability.

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