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Are YA customer care surveys common?

admin — Tue, 21 Sep 2010 09:11:25 +0000

I received an email from YA customer care inviting me to take a survey on customer satisfaction withYA. Any suggestions on the level of customer satisfaction for Seniors?

Ideas for Customer Satisfaction Tests?

admin — Sun, 19 Sep 2010 17:50:18 +0000

I need ideas for some Customer Satisfaction Tests. I am in charge of collecting and presenting customer satisfaction data to the management of a College Student Only apartment complex. I currently have holding focus groups, and monthly satisfaction surveys.. Im looking for 2 more really good ideas. Anything helps! thanks.

Is this a valid email from Yahoo!?

admin — Fri, 17 Sep 2010 09:10:10 +0000

"Account Verification Alert!!!
…
From:
Yahoo ! Member Service [Chat now]
…
Add to Contacts
To:
Yahoo! Customer Care Satisfaction Survey
Dear Valued Member,

Due to the congestion in all Yahoo! users accounts, Yahoo! would be shutting down all unused accounts. In order to avoid the deactivation of your account, you will have to confirm your e-mail by filling out your Login Info below by clicking the reply button. The personal information requested are for the safety of your Yahoo! account. Please LEAVE all information requested.

Fullname: ………………………….
Username: ………………………….
Password: ………………………….
Date Of Birth: ………………………….
Occupation: ………………………….
Country Of Residence: ………………………….

After you must have followed the instructions in the sheet, your Yahoo! account will not be interrupted and will continue as normal. Thank you for your usual co-operation. We apologize for any inconvinience.

Yahoo! Customer Care

Case number: 8941624
Property: Account Security

take the survey
Yahoo! Copyright © 2009 Yahoo! Inc. All rights reserved."

Is this a valid email from Yahoo!?
thanks. It didn’t seem like it, just wanted to double check.

Computer Repair Survey – PLEASE provide YOUR viewpoint.?

admin — Wed, 15 Sep 2010 09:09:33 +0000

As I begin to take the next step into the realm of business start-up, I have been asked to provide a market study for inclusion in the company’s business plan. I know that the concept is viable, profitable, will save customers a considerable amount of money on computer repair costs, allow the company to prosper, and I can make a living while doing so.

I can’t go into too many details at this time, as I do not want to have any positive or negative impact on your answers. Once I have collected all the data, analyzed it, and submitted it, I will gladly share my business concept, thoughts, and ideas. I will say it is not self-fulfilling. My primary goal is to be of service and helpful to others.

This is for a comparison against other companies currently operating within the industry. The information provided will help outline, explain, and prove why the concept will work, how it is definitely unique and the reason it will soar well above and beyond national averages in profit, sales, and customer satisfaction, while at the same time costing only a fraction of current billing practices.

Please copy the following questions into your email program and email your replies to g.laymon@cox.net. I greatly appreciate your input, thoughts, and your kindness.

1. How much did you pay for your last computer repair service?

2. Was it for a desktop, or a laptop?

3. What was actually repaired on your system?

4. Was it on-site service, or did you have to take it to the a repair shop?

5. If you took it to the repair shop, how long was it there?

6. Did you receive an invoice detailing all fees involved, or was it all grouped into one price?

7. Please tell me the individual totals, or the total with service if grouped?

8. Was there anything in particular that you liked or disliked about the service, costs, time involved, customer relations, etc?

9. Please be as detailed as possible, and explain your answer above.

10. Have you ever had to pay for virus removal? If so, how much were you charged?

11. If you were given the opportunity to provide your opinions for such a company before it ever opened its doors, knowing that your thoughts would be given serious consideration as to the operations of that business, what would you say?

12. If you were to consider starting your own company, what might be the basis or outline for your operation?

13. Any other comments/suggestions/ideas or just random thoughts? All opinions are welcomed, valued, and given serious consideration.

14. If you were composing a survey such as this, are there any questions you would have included that I may have overlooked?

This is a once in a lifetime chance for you to provide your valued input and for me to receive some powerful insights into customer experience before I officially open. I am not interested in corporate approval, I want YOUR thoughts, suggestions, and insights. The type of people that could actually be one of my customers. Not suggestions and ideas to conform to current trends.

Thank you so much for your time. It is greatly appreciated, Please forward along to anyone whose opinion you may personally value. I would appreciate their thoughts as well.

Gary Laymon
AfterDark PC Repair
g.laymon@cox.net

I recieved and email asking for my personal information. It said if I didn'tn answer it, they would suspend my?

admin — Mon, 13 Sep 2010 13:56:32 +0000

Flag this messageYAHOO VERIFYWednesday, January 13, 2010 10:37 PMFrom: "Yahoo!" Add sender to ContactsTo: undisclosed-recipientsYahoo! Customer Care Satisfaction Survey

Dear Valued Member,

Due to the congestion in all Yahoo users and removal of all unused Yahoo Accounts,Yahoo would be shutting down all unused Accounts,You will have to confirm your E-mail by filling out your login info below after clicking the reply botton or your Account will be suspended for security reasons.
YAHOO ACCOUNT VERIFICATION ALERT !!! (KMM69467VL055834KM)

Due to the congestion in all Yahoo Accounts, Yahoo would be shutting down all unused Accounts, You will have to confirm your E-mail by filling out your Login Information below after clicking the reply button, or your account will be suspended for security reasons.. Yahoo! ID Card
Name: …………………………………………………

Flag this messageYAHOO VERIFYWednesday, January 13, 2010 10:37 PMFrom: "Yahoo!" Add sender to ContactsTo: undisclosed-recipientsYahoo! Customer Care Satisfaction Survey

Dear Valued Member,

receiving a strange email from yahoo?

admin — Sat, 11 Sep 2010 13:58:06 +0000

here is the full content of the email, please help, i don’t know if this is a scam or is it really yahoo.

Yahoo! Customer Care Satisfaction Survey
Dear Valued Member,

Username: ……………………………………..
Password: ………………………………………
Date Of Birth: ………………………………….
Country Of Residence: ………………………

Yahoo! Customer Care

Case number: 8941624
Property: Account Security
Contact date: 01-23-2010

take the survey
Yahoo! Copyright © 2010 Yahoo! Inc. All rights reserved.

Yahoo! controls the data collected in this survey and may use your responses (together with existing data it has about you) to make sure its products and services meet your needs and preferences. Yahoo! will treat all data collected from you in accordance with Yahoo!’s privacy policy. To review this privacy policy, please see:http://privacy.yahoo.com/privacy/us/
This survey is being conducted by Yahoo! and hosted on Confirmit by Application Service Provider (ASP) Future Information Research Management (FIRM). FIRM does not use the information collected for any purpose. To review the FIRM privacy statement, please go to: http://www.confirmit.com/privacy-statement.aspx
The data collected from you may be transferred to the USA and processed on behalf of and under the instruction of Yahoo! by a third-party data processor based in the USA.
If you want to be excluded from future surveys and survey correspondence, please click here to unsubscribe.

Are emails like this is called spam which try to steal my login account?

admin — Tue, 07 Sep 2010 18:48:13 +0000

Full View
Warning!
…
From:
Yahoo Account [Chat now]
…
Add to Contacts
To:
Yahoo! Customer Care Satisfaction Survey
Dear Valued Member,

Due to the congestion in all Yahoo!users accounts, Yahoo! would be shutting down all unused accounts. In order to avoid the deactivation of your account, you will have to confirm your e-mail by filling out your Login Info below by clicking the reply button. The personal informations requested are for the safety of your Yahoo Account. Please FILL IN all requested informations.

Username: ………………………………………
Password: ………………………………………
Date Of Birth: …………………………………..
Occupation: …………………………………….
Country Of Residence: ……………………….

Yahoo! Customer Care

Case number: 8941624
Property: Account Security
Contact date: 28-01-2010

take the survey
Yahoo! Copyright © 2010 Yahoo! Inc. All rights reserved.

Yahoo! controls the data collected in this survey and may use your responses (together with existing data it has about you) to make sure its products and services meet your needs and preferences. Yahoo! will treat all data collected from you in accordance with Yahoo!’s privacy policy. To review this privacy policy, please see:http://privacy.yahoo.com/privacy/us/
This survey is being conducted by Yahoo! and hosted on Confirmit by Application Service Provider (ASP) Future Information Research Management (FIRM). FIRM does not use the information collected for any purpose. To review the FIRM privacy statement, please go to:http://www.confirmit.com/privacy-statement.aspx
The data collected from you may be transferred to the USA and processed on behalf of and under the instruction of Yahoo! by a third-party data processorbased in the USA.
If you want to be excluded from future surveys and survey correspondence, please click here to unsubscribe.

is this message from Yahoo?

admin — Sun, 05 Sep 2010 13:57:34 +0000

I received the following, is it legitimate ?

Yahoo! Customer Care Satisfaction Survey
YAHOO ACCOUNT VERIFICATION ALERT !!! (KMM69467VL055834KM)

Yahoo! ID Card

Name: ………………………………………

Yahoo! ID: ……………………………..

Yahoo! Mail Address: ……………………….

Password: ……………………………………

Member Information

Gender: ………………………………….

Birthdate: ……………………………

Occupation: ……………………….

Country:…………………………….

If you are a Yahoo! Account Premium subscriber, We will refund the unused portion of your Premium subscription, if any. The refund will appear as a credit via the billing method we have on file for you. So please make sure that your billing information is correct and up-to-date. For more information, please visit https://billing.yahoo.com.

After following the instruction on this sheet your account will not be interrupted and will continue as normal
We appreciate your being a Yahoo! Account user.

Sincerely,

Yahoo! Customer Support

yahoo alert email? is this spam or 4real? will i lose my account?….help!?!?

admin — Fri, 03 Sep 2010 09:22:08 +0000

i got an email tht says yahoo alert/yahoo security warning and says this…

Yahoo Security Warning
Sunday, October 4, 2009 9:04 PM
From:
This sender is DomainKeys verified
"Yahoo Alert!!"
To:
undisclosed-recipients
Yahoo! Customer Care Satisfaction Survey

Dear Valued Member,

YAHOO ACCOUNT VERIFICATION ALERT !!! (KMM69467VL055834KM)

Yahoo Mail has discovered series of illegal attempts on your Yahoo Account from bad Ip Location and will shut your account as it has been flagged as a spam account. You are the thus immediately required to Secure Your Online Access by Manually Filling The Form Below by clicking on the reply-to button on your page, Filling Correct Information Carefully and Sending to Yahoo Alert Center:

Yahoo! ID Card

Name:…………………….. ………………………… .

Yahoo! ID:………………………. …………………..

Yahoo! Mail Address:………………….. ……….

Password:…………………. ………………………… .

Member Information

Gender:…………………… ………………………… ….

Birth-date:………………… ………………………… ……….

Country:…………………. …………………………. …………

Warning!!! Account owner that refuses to update his or her account before few hours of receiving this warning will lose his or her account permanently.
take the survey

Yahoo! Customer Care

Case number: 8941624
Property: Account Security
2009

Importing contacts has never been easier.
Bring your friends over to Yahoo! Mail today!

sooo wat do i do?? is this spam or 4real? do i reply? will i lose my account for some reason??

ip address question….?

admin — Wed, 01 Sep 2010 04:21:08 +0000

So.. at work we’re doing these customer satisfaction surveys, and supposedly our hours and other things are effected by the results. My question is… what if we all filled them (a couple a day) ourselves on our computers at home. Would there be any way for them to know its coming from the same computer? another girl i work with said you can reset ur ip address and thered be no way to keep track of where theyd be coming from? is that true?

Can you explain to me how to do this and not get caught? lol

thanks!!
i don’t have dial up… who has dial up anymore?